Provisional (methodology v1.0). Weights and measures may change as more data is added.

Separate leagues. England, Scotland and Wales are measured differently, so a rank in one is not comparable with another. Why. England is stable; Scotland and Wales are provisional.

← All Wales councils · Caerphilly (16th) · Wrexham (18th)

Conwy

Ranked 17th of 21 councils in Wales: Bottom quarter; likely range 14th to 20th.

Pillar scores
Pillar	Weight	Rank	Band
Service quality	60%	17	Bottom quarter
Value for money	20%	8	Upper middle
Financial health	20%	17	Bottom quarter

Service quality

Planning · ranked 20th of 21 Bottom quarter

Measure	Value	Period	Rank	Median
Planning decisions made on time	73.6%	2025-26	20= of 21	94.1%

Waste & recycling · ranked 9th of 21 Upper middle

Measure	Value	Period	Rank	Median
Municipal waste reused, recycled or composted (statutory target measure)	70.7%	2024-25	10 of 21	70.5%
Residual municipal waste per dwelling	260 kg	2024-25	7 of 21	281 kg

Complaints · ranked 3rd of 21 Top quarter

Measure	Value	Period	Rank	Median
Complaints to the Ombudsman per 1,000 residents	0.4	2025-26	8= of 21	0.5
Share of closed complaints with an Ombudsman intervention	2.1%	2025-26	3 of 21	7.7%

Adult social care · ranked 11th of 21 Lower middle

Measure	Value	Period	Rank	Median
Reablement that reduced or mitigated the need for support	44.0%	2024-25	18 of 21	70.0%
Adult safeguarding enquiries completed within 7 working days	98.4%	2024-25	1= of 21	83.1%

Homelessness · ranked 14th of 21 Lower middle

Measure	Value	Period	Rank	Median
Homelessness prevented (section 66): successful prevention · Provisional	66.0%	2025-26	11 of 21	66.0%
Homelessness relieved (section 73): successfully relieved · Provisional	26.0%	2025-26	8= of 21	25.0%
Homeless people in temporary accommodation per 1,000 residents	4.9	2026-03-31	20= of 21	2.8

Value for money

Adult social care value for money · ranked 8th of 21 Upper middle

Spend measure: £1,153.18 against £1,173.82 expected for a council with the same need and results (weaker results, lower cost).

Measure	Value	Period	Rank	Median
Social services spend per head	£1,153.18	2025-26	–	£1,059.95

Waste value for money · ranked 9th of 21 Upper middle

Spend measure: £150.02 against £169.41 expected for a council with the same need and results (good results, lower cost).

Measure	Value	Period	Rank	Median
Local environmental services spend per head	£150.02	2025-26	–	£168.84

Financial health

Reserves · ranked 18th of 21 Bottom quarter

Measure	Value	Period	Rank	Median
Usable reserves as a share of net cost of services	15.0%	2023-24	18 of 21	22.0%
Change in usable reserves over the year	2.0%	2023-24	2 of 19	-7.0%

Debt · ranked 13th of 21 Lower middle

Measure	Value	Period	Rank	Median
Total borrowing as a share of net cost of services	84.0%	2023-24	13 of 21	70.0%

Context (shown, not scored)

Council tax · ranked 18th of 21 Bottom quarter

Measure	Value	Period	Rank	Median
Band D council tax (county council element)	£2,011.26	2026-27	18 of 21	£1,845.27

Context

Measure	Value	Period
Population	114,421	2025
Dwellings	58,700	2025-03-31
Revenue expenditure per head	£3,367.81	2025-26
Band D council tax (county council element)	£2,011.26	2026-27
People in income deprivation	24.6%	WIMD 2025

About these results

How these rankings work. Think something is wrong, or want to add a council statement? Tell us.

Financial health uses unaudited 2023-24 accounts, the latest Audit Wales has published for every council, so it is about two years older than the rest. Blaenau Gwent and Merthyr Tydfil had not filed 2023-24 accounts, so their 2022-23 figures are used. Reserves include schools' balances, and borrowing includes borrowing for council housing and investment.
Denbighshire is not ranked. It has returned no planning data to the Welsh Government since early 2024-25.
There are no children's services or special educational needs measures. Adult social care is measured by reablement outcomes and how quickly safeguarding enquiries are completed; these are official statistics in development.
Ombudsman complaint counts are small, so complaints carry half the weight of other services.