Rankings · Methodology · Service quality · Complaints

Ombudsman recommendations implemented

Context only: shown on council pages but not scored, so councils are listed from highest to lowest, not ranked. The median of the 130 is 100.0%.

Context only: median is 100% so it barely separates councils.

Ombudsman recommendations implemented by council
CouncilOmbudsman recommendations implementedType
Barking and Dagenham100.0%London borough
Barnet100.0%London borough
Barnsley100.0%Metropolitan borough
Bath and North East Somerset100.0%Unitary council
Bedford100.0%Unitary council
Bexley100.0%London borough
Birmingham100.0%Metropolitan borough
Blackburn with Darwen100.0%Unitary council
Blackpool100.0%Unitary council
Bolton100.0%Metropolitan borough
Bournemouth, Christchurch and Poole100.0%Unitary council
Bracknell Forest100.0%Unitary council
Bradford100.0%Metropolitan borough
Brent100.0%London borough
Brighton and Hove100.0%Unitary council
Bromley100.0%London borough
Buckinghamshire100.0%Unitary council
Bury100.0%Metropolitan borough
Calderdale100.0%Metropolitan borough
Camden100.0%London borough
Central Bedfordshire100.0%Unitary council
Cheshire East100.0%Unitary council
Cheshire West and Chester100.0%Unitary council
Cornwall100.0%Unitary council
County Durham100.0%Unitary council
Coventry100.0%Metropolitan borough
Croydon100.0%London borough
Cumberland100.0%Unitary council
Darlington100.0%Unitary council
Derby100.0%Unitary council
Doncaster100.0%Metropolitan borough
Dorset100.0%Unitary council
Dudley100.0%Metropolitan borough
Ealing100.0%London borough
East Riding of Yorkshire100.0%Unitary council
Enfield100.0%London borough
Gateshead100.0%Metropolitan borough
Greenwich100.0%London borough
Hackney100.0%London borough
Halton100.0%Unitary council
Hammersmith and Fulham100.0%London borough
Haringey100.0%London borough
Harrow100.0%London borough
Hartlepool100.0%Unitary council
Havering100.0%London borough
Herefordshire, County of100.0%Unitary council
Hillingdon100.0%London borough
Hounslow100.0%London borough
Isle of Wight100.0%Unitary council
Islington100.0%London borough
Kensington and Chelsea100.0%London borough
Kingston upon Hull, City of100.0%Unitary council
Kingston upon Thames100.0%London borough
Kirklees100.0%Metropolitan borough
Knowsley100.0%Metropolitan borough
Lambeth100.0%London borough
Leeds100.0%Metropolitan borough
Leicester100.0%Unitary council
Liverpool100.0%Metropolitan borough
Luton100.0%Unitary council
Manchester100.0%Metropolitan borough
Medway100.0%Unitary council
Merton100.0%London borough
Middlesbrough100.0%Unitary council
Milton Keynes100.0%Unitary council
Newcastle upon Tyne100.0%Metropolitan borough
Newham100.0%London borough
North East Lincolnshire100.0%Unitary council
North Lincolnshire100.0%Unitary council
North Northamptonshire100.0%Unitary council
North Somerset100.0%Unitary council
North Tyneside100.0%Metropolitan borough
North Yorkshire100.0%Unitary council
Northumberland100.0%Unitary council
Nottingham100.0%Unitary council
Oldham100.0%Metropolitan borough
Peterborough100.0%Unitary council
Plymouth100.0%Unitary council
Portsmouth100.0%Unitary council
Reading100.0%Unitary council
Redbridge100.0%London borough
Redcar and Cleveland100.0%Unitary council
Richmond upon Thames100.0%London borough
Rochdale100.0%Metropolitan borough
Rotherham100.0%Metropolitan borough
Salford100.0%Metropolitan borough
Sandwell100.0%Metropolitan borough
Sefton100.0%Metropolitan borough
Sheffield100.0%Metropolitan borough
Shropshire100.0%Unitary council
Slough100.0%Unitary council
Solihull100.0%Metropolitan borough
South Gloucestershire100.0%Unitary council
South Tyneside100.0%Metropolitan borough
Southampton100.0%Unitary council
Southend-on-Sea100.0%Unitary council
Southwark100.0%London borough
St. Helens100.0%Metropolitan borough
Stockport100.0%Metropolitan borough
Stockton-on-Tees100.0%Unitary council
Stoke-on-Trent100.0%Unitary council
Sunderland100.0%Metropolitan borough
Sutton100.0%London borough
Swindon100.0%Unitary council
Tameside100.0%Metropolitan borough
Telford and Wrekin100.0%Unitary council
Thurrock100.0%Unitary council
Torbay100.0%Unitary council
Tower Hamlets100.0%London borough
Trafford100.0%Metropolitan borough
Wakefield100.0%Metropolitan borough
Walsall100.0%Metropolitan borough
Waltham Forest100.0%London borough
Wandsworth100.0%London borough
West Berkshire100.0%Unitary council
West Northamptonshire100.0%Unitary council
Westminster100.0%London borough
Westmorland and Furness100.0%Unitary council
Wigan100.0%Metropolitan borough
Wiltshire100.0%Unitary council
Windsor and Maidenhead100.0%Unitary council
Wirral100.0%Metropolitan borough
Wokingham100.0%Unitary council
Wolverhampton100.0%Metropolitan borough
York100.0%Unitary council
Somerset98.2%Unitary council
Lewisham97.4%London borough
Bristol, City of95.2%Unitary council

Period: 2025-26. Source: Local Government and Social Care Ombudsman — annual review data. How we score

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Shown but not ranked